From time to time, our customers may receive our email newsletter, which contains valuable product information, exclusive promotions and coupons. To comply with the highest level of respect for your privacy, you are always given the opportunity to easily opt-in or opt-out of this type of communication at any time. We will not sell, rent or distribute your email address to any third party.
How do you collect and use information about customers?
When you complete an online purchase, we collect your name, shipping and billing addresses, telephone number and email address so that we can process your order and ensure that it is delivered to the correct address. We ask for your email address so that we can send you two emails following a purchase: the first confirms your purchase and provides an order summary with your order number; the second email provides you with a tracking number so that you can determine the status of your order. We ask for your phone number so that we may contact you if there are any problems with your order or shipping.
Why am I required to enable cookies?
Our site uses a feature of your Internet browser called a cookie to assign a unique identification to your computer. This little piece of data is stored on your hard drive to track clicks made on your computer to our stores. We use cookies to determine whether you have previously visited our store, and whether you came to our sites via a specific Internet link.
Usage of a cookie is in no way linked to any personally identifiable information about visitors to our site. Cookies are helpful because they can be used to help save and retrieve user names and passwords, along with information about past purchases. Should you disable the use of cookies on your browser, you will need to re-enter this information whenever you visit our site.
How do you use server log files?
Our site uses IP addresses to analyze trends, administer the servers, track user movement and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.
How does your policy affect information sharing?
We have third party relationships with our credit card processing company and our shipping company. These parties are not allowed to use personally identifiable information except for the purpose of providing these services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.
We may share non-personal, non-individual information in aggregate with our vendors and partners for research purposes only - such as traffic patterns, sales volume and related site information.
What about links on your site?
Our site may contain links to other sites. We encourage our users to be aware when they leave our site link to other sites, as we do not guarantee that these sites adhere to the same high standards of privacy and security that we uphold. Users should read the privacy statements of each and every web site that collects personally identifiable information.
How can I opt-out from your mailing lists?
Our customers have the choice of opting-in to receive exclusive promotions, offers, coupons and product information via email. Customers have this choice on the Checkout page. Be assured that if you do opt-in to receive these special offers, you will only receive our periodic communications. We will not sell, rent or distribute your email address to any third party without your consent.
At any time, you may choose to unsubscribe or opt-out of receiving these exclusive communications. An easy-to-use link and instructions are provided at the bottom of these types of email communications in the event that you choose to unsubscribe. If you do choose to unsubscribe, your email address will be removed from our promotions and news mailing list. You may also contact us to request that you no longer receive promotions and news communications.
Why do I need to provide my email address when I check out?
The email address you provide during checkout is only used to send you an email confirmation with your order details, along with an email containing tracking information once your order has shipped. In some cases, we will email a customer if there is a problem with their order.
Is your site secure? How is my credit card protected?
TransAction Holdings, LLC may, in certain cases, collect credit card numbers and related information, such as the expiration date of the card (“Credit Card Information”) when an individual places an order from TransAction Holdings, LLC. When the Credit Card Information is submitted to TransAction Holdings, LLC, such information is encrypted and is protected with SSL encryption software. Media Breakaway will use the Credit Card Information for purposes of processing and completing the purchase transaction, and the Credit Card Information will be disclosed to Third Parties only as necessary to complete the purchase transaction.
Log File Data: When users log-in to access their account, our servers will automatically record and archive certain information that web-browsers send whenever visiting a Website. These server logs may include information vital to validating the user’s authorization to access the account. Information, such as a Web request, Internet Protocol (the “IP”) address, browser type, browser language, referring pages, exit pages and visited URLs, platform type, click counts, pages viewed and in what order, time spent, the date and time of the request, and other important data is necessary to validate and authorize a user’s entry and activity on the Website.
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